Cartesy Europe 36
Warranty & Support.
All Cartesy Europe equipment supplied by Transport Solutions s.r.o. is supported through our European technical and distribution centre in Brno, Czech Republic. The Cartesy Europe 36 Programme combines manufacturer-backed component protection with practical aftersales support through our authorised European partner network.
Developed specifically for professional workshop, MOT, NCT and CVRT preparation environments that require long-term operational reliability, technical support and spare-parts availability.
What the programme delivers
Up to 36 months structured warranty support
Tiered cover across three years, structured around professional workshop needs.
European technical support
Direct access to our technical team across European markets.
Brno spare parts & distribution facility
Fast-moving service parts stocked centrally to reduce downtime.
Remote diagnostic assistance
Faults assessed remotely to speed up resolution.
Priority technical response
Prioritised handling for equipment under the programme.
Authorised partner support network
A network of approved installers and service partners.
Installation & commissioning guidance
Support through installation, commissioning and handover.
Software & calibration assistance
Help with software updates and calibration routines.
Three years. Clearly defined.
Support cover is structured across three years — full support in year one, continued support in year two, and major-component protection in year three.
- Year 101/03
Full support
- Parts support
- Technical support
- Approved labour contribution
- Remote diagnostics
- Priority parts dispatch
- Year 202/03
Continued support
- Parts support
- Technical support
- Remote diagnostics
- Discounted labour support
- Year 303/03
Major component protection
- Structural components
- Electronics
- Motors
- Sensors & load cells
- Control systems
What keeps cover valid
- 01Approved installation
- 02Annual inspection / service verification
- 03Correct operational use
- 04Compliance with maintenance procedures
Consumable and wear items are excluded. Warranty coverage is subject to the conditions above.
Supported from Central Europe
Selected fast-moving service parts are stocked within our Brno distribution facility to minimise downtime and improve response times throughout Europe.
Technical support centre
Remote diagnostics and technical response coordinated from Brno.
Parts distribution hub
Fast-moving service parts stocked for rapid European dispatch.
Training location
Product and service training for partners and installers.
Demonstration & preparation facility
Live equipment for demonstration and pre-delivery preparation.
Talk to our European support team
Questions about coverage, claims or spare parts? Our Brno-based team supports workshops and partners across Europe.
Cartesy Europe is a European-supported technical distribution network — backed by technical support, spare-parts availability and authorised partners across European markets, not simply an imported product line.