Terms & Conditions

Transport Solutions s.r.o. ("TS") is an authorised European distribution partner for Cartesy vehicle inspection equipment, supporting Ireland, the United Kingdom, Czech Republic and selected European markets. These terms apply between TS and any business registered as an authorised dealer on this site.

Every dealer order is split into two settlements: a 50% deposit payable online by card at checkout, and a 50% balance invoiced by TS when the equipment is ready to dispatch from our EU warehouse. The balance is settled off-platform by bank transfer against a TS invoice; equipment is dispatched once the balance is cleared.

All prices shown in the dealer portal are net of VAT and quoted in euros (EUR). VAT and any applicable local taxes are added on the Transport Solutions invoice in accordance with Czech tax law and the dealer's jurisdiction of supply. Prices are subject to change but, once an order is placed, the deposit and balance are fixed at the price displayed at the time of order.

An order may be cancelled and the deposit refunded in full at any time before the factory order is placed with Cartesy. Cancellations are initiated from the order detail page in the dealer portal; the refund is processed back to the original card via Stripe within a few business days. Once the order status changes to "Ordered from Factory", the deposit becomes non-refundable, as TS has committed the order to production. Any later cancellation is at TS's discretion and may be subject to factory cancellation fees.

Cartesy equipment is covered by a manufacturer warranty against defects in materials and workmanship for a period of twelve (12) months from delivery, unless a longer term is stated on the product detail page or in a separate written agreement. TS coordinates warranty claims with the manufacturer and provides service technicians for installation, calibration and recurring maintenance. The warranty does not cover normal wear, consumables, damage from improper installation by third parties, or use outside the published operating envelope.

Equipment is delivered EXW or DAP from our EU warehouse, as specified on the order confirmation. Risk passes to the dealer upon collection or, for DAP terms, on arrival at the agreed destination. Lead times shown in the catalog are indicative; TS will notify the dealer in writing of any material delay.

All content on this site — including text, product descriptions, images, logos, trademarks, layout and software — is owned by Transport Solutions s.r.o. or its licensors, including the manufacturer, and is protected by copyright and other intellectual-property rights. You may use the site solely to evaluate and purchase products as an authorised dealer. You may not copy, republish, distribute or create derivative works from any part of it without our prior written consent. "Cartesy" and related marks are trademarks of their respective owners and may not be used without authorisation.

Dealer pricing, ordering and post-sale functions require an authorised account. You are responsible for keeping your credentials confidential and for all activity under your account, and you must notify us promptly of any unauthorised use. You agree not to misuse the site — including attempting unauthorised access, interfering with its operation, introducing malicious code, or scraping data — and we may suspend or terminate accounts that breach these terms.

To the maximum extent permitted by law, and except for liability that cannot be excluded or limited under mandatory law (including harm caused intentionally or by gross negligence, and harm to life or health), TS is not liable for any indirect, incidental or consequential loss, nor for loss of profit, revenue, business, goodwill, anticipated savings or data. TS's total aggregate liability in connection with any order shall not exceed the total amount paid by the dealer for the products giving rise to the claim. Nothing in these terms limits the dealer's mandatory statutory rights or TS's liability under the warranty in Section 5.

TS is not liable for any delay or failure to perform caused by circumstances beyond its reasonable control, including acts of God, fire, flood, epidemic or pandemic, war, terrorism, civil unrest, strikes, governmental action, failure of suppliers or manufacturers, disruption of transport or energy supply, and failures of telecommunications or internet infrastructure. If such an event continues for more than 90 days, either party may cancel the affected order, and any deposit paid for undelivered products not yet committed to factory production will be refunded.

The dealer shall indemnify and hold TS harmless against claims, losses, liabilities and reasonable costs arising from the dealer's breach of these terms, the dealer's unlawful or unauthorised use of the products or site, or the dealer's onward resale, installation or representations to its own customers that are inconsistent with the product documentation or these terms.

The dealer agrees to comply with all applicable export-control, sanctions and trade laws of the European Union, the Czech Republic and any other relevant jurisdiction in connection with the purchase, resale and onward shipment of the products, and shall not supply the products to any person, entity or destination prohibited under such laws.

TS processes personal data in connection with these terms as described in the Privacy Notice. Where each party processes personal data of the other in its own right, each acts as an independent controller responsible for its own compliance with applicable data-protection law.

TS may amend these terms from time to time. The version applicable to an order is the version in force when the order is placed; the current version is always published on this page with the date it was last updated. Continued use of the portal after updated terms take effect constitutes acceptance for future orders.

The dealer may not assign or transfer its rights or obligations under these terms without TS's prior written consent. TS may assign or transfer its rights and obligations to a successor in connection with a merger, reorganisation or sale of the relevant part of its business.

Notices under these terms must be in writing and sent to the address in the Imprint (for notices to TS) or to the email associated with the dealer's account (for notices to the dealer). Notices are deemed received on the next business day after sending by email.

If any provision of these terms is held invalid or unenforceable, the remaining provisions remain in full force. These terms, together with the order confirmation and the Privacy Notice, constitute the entire agreement between the parties and supersede prior understandings. TS's failure to enforce any provision is not a waiver of it. These terms are published in English and Czech; in the event of any discrepancy, the Czech version prevails.

These terms, and any dispute arising out of or in connection with them, are governed by the laws of the Czech Republic, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods (CISG). The courts of Prague, Czech Republic, have exclusive jurisdiction.

Questions about these terms can be sent to the addresses listed in the Imprint.